Welcome to The Kashmir Weaving Company’s website. The terms and conditions outlined below pertain to individuals shopping on our website. By making purchases on our website, you agree to comply with and be bound by these terms and conditions. These conditions, together with our Privacy Policy, as well as the delivery, returns, and refunds terms, govern the relationship between you and kashmirweaving.com concerning this website and any purchases made through our online platform, over the telephone, or via email.
The terms “The Kashmir Weaving Company” or “Kashmir Weaving” or “kashmirweaving.com” or “us” or “we” in this document, the Terms and Conditions section on this website, and the Privacy Policy document refers to the owner of the website, Jalumi Limited, with its registered office at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. The term “you” refers to the user or viewer of our website.
Your use of this website is subject to the following terms of use:
- Please note that while we make every effort to accurately represent the appearance of each carpet we offer, we cannot assume responsibility for color misrepresentations. Different color display settings on computer monitors may affect the appearance of colors in our carpet images. Unless custom-made (see below), you can still return your carpet for a refund; however, they will not be considered faulty, and you will be responsible for return costs.
- Be aware that all handmade (hand-knotted, hand-woven, hand-tufted, etc.) carpets’ sizes may vary by up to +/-5% due to the nature of the materials and craftsmanship. Size variation within that tolerance is not considered a defect. Unless custom-made (see below), you can still return your carpet for a refund; however, they will not be deemed faulty, and you will be responsible for return costs.
- Please note that we reserve the right to cancel any order at any time before delivery. Reasons for order cancellations may include, without limitation, lack of payment (e.g., bounced check, card payment failure), unforeseen stock shortages, failure to verify a selected order (see below), or a pattern of repeated “buy and return” multiple item orders. In the event of a cancellation, we will promptly notify you by email.
- For orders with credit or debit card payments and differing billing and shipping addresses, a verification letter may be sent to the billing address to confirm the legitimacy of the order. The verification letter will contain a unique verification code, and the order will not be dispatched until that code is communicated to us (details will be included in the verification letter).
- The content of the pages on this website is for general information and use only. It is subject to change without notice.
- Your use of any information or materials on this website is entirely at your own risk, and we shall not be liable for it. It is your responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
- This website contains material owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited except in accordance with the copyright notice, which is part of these terms and conditions.
- All trademarks reproduced on this website, not owned by or licensed to the operator, are acknowledged on the website.
- Unauthorized use of this website may lead to a claim for damages and/or be considered a criminal offense.
- Periodically, this website may include links to other websites. These links are provided for your convenience and to offer additional information. The presence of these links does not indicate our endorsement of the linked website(s), and we bear no responsibility for their content.
- You may not establish a link to this website from another website or document without the prior written consent of kashmirweaving.com.
- Our liability to you is limited to the value of your order, and we specifically exclude liability for any indirect or consequential loss. Nothing on our site or in our Terms & Conditions is meant to limit any of your rights as a consumer or other statutory rights that cannot be excluded by law.
- Your use of this website and any disputes arising from such use are subject to the laws of England and Wales.